Credit Management

Deploy AI-driven micro creditworthiness checks.

Karini AI agents run every credit check, show which ones failed instead of one score, and apply your credit SOP. Analysts focus on the cases that need judgment.

Written for
Credit Director
Also in the room
Controller and credit analysts
Governed by
Credit Management SOPCM-OPS
Hard cases get attention. Consistency breaks on the ordinary ones.

Consistency is the first thing to break under load.

Credit teams don't fail on the hard cases. They fail on ordinary ones under load: two analysts, same account, different answers, and no record of the rule either used.

That's a control weakness. A score of 68 speeds up the queue, but doesn't say which check failed.

Each check keeps its own name and result, so a held order shows exactly why.

The agents, in the order they run.

Four agents. Every check in your SOP runs and reports separately. Exposure is calculated against the limit, then the SOP rule releases the order or routes it to the right approval level.

A held order lists each check, passed or blocked, so the analyst sees exactly what failed.

See it in action.

A held order shows each check, the exposure math and the SOP rule that held it, one click from that SOP section.

The reviewer releases, approves a partial amount or overrides one check. Each action is logged with the reviewer's approval level.

Same thresholds as order intake. A different decision.

Compare with the Order and Quotes Processing credit table. Same conditions, but at 150% to 200% of the limit, order intake escalates and this SOP holds.

Neither is wrong. One protects a waiting customer; the other protects the business. Two SOPs, one platform, no code.

One extra rule here: three or more failed checks hold the order at any exposure.

Credit management rules

From the reference credit SOP. On your ERP, the thresholds are yours.

Credit management rules. One row per SOP rule: the code, when it applies, the decision, and the approval level.
ScenarioWhen it appliesDecisionApprovalSOP section
Exposure at or below 100% of limit, with no adverse signalAUTO_RELEASENo approver requiredCredit Scenario Dispatch
Exposure 100% to 110%, clean aging, days to pay stableAUTO_RELEASENo approver requiredCredit Scenario Dispatch
Exposure 110% to 150%, no aging deteriorationESCALATELevel 2Credit Scenario Dispatch
Any balance in the 61 to 90 day bucket, or days to pay worsened by more than 25%ESCALATELevel 2Credit Scenario Dispatch
Exposure 150% to 200% of limit, or three or more blocking checksHOLDLevel 3Credit Scenario Dispatch
Exposure above 200% of limit, or an order above $100,000HOLDLevel 4Credit Scenario Dispatch
Any balance 90 days or over, active collections, or a returned payment in the last 90 daysHOLDLevel 3Credit Scenario Dispatch
DecisionsAUTO_RELEASEReleased and posted by the agent.ESCALATESent to the approver at the level the SOP sets.HOLDNothing moves until the blocking condition clears.

How to get started.

Four steps. Only the first needs your process owner.

  1. Review your SOP with a Karini AI engineer

    Our forward deployed engineer works with your process owner and queue team to turn your SOP into a clear spec: rules, thresholds, approval levels and gaps.

    The gaps matter most. Where your SOP is silent, the queue is being worked from memory.

    You bring

    The SOP that governs the process today, in whatever state it's in.

  2. Connect the workflow and your ERP

    Your SOP becomes the workflow the agents follow. We connect through APIs, governed screen access where there's no API, and email intake.

    Your ERP stays the system of record. Nothing is migrated or replaced.

    You bring

    An environment to connect to, and the person who owns access.

  3. Test against your own history

    Every rule runs on your past exceptions first. You see which rule each case hit, and fix the SOP where it's wrong.

    Fixing it here costs an SOP edit, not a reversal.

    You bring

    A sample of closed cases, including the awkward ones.

  4. Deploy to production

    Live in your environment, behind your approval levels, with the audit trail on from day one.

    The next use case starts at step one with its own SOP, not a new project.

Bring your SOP. We'll run it against your queue.

Pick one use case. If the rules are written down, agents can follow them. If not, we write them together in the first session.

No-code Agentic AI platform empowers rapid build, deploy, and manage secure, enterprise-scale AI workflows with a visual interface and robust governance controls.

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