Karini AI has been instrumental in transforming our customer support operations. By rapidly developing a GenAI-powered DocBot, we've witnessed a dramatic reduction in how-to-call volume, exceeding our expectations by more than 80%. The platform's ability to quickly compare different language models allowed us to select Bedrock Haiku for its optimal cost-performance ratio, which has been a critical factor in achieving these impressive results. This strategic decision, coupled with the platform's robust feature set, has significantly improved customer satisfaction and is anticipated to increase our NPS by over 25%. - Haken Eren, CEO, Practicus AI.